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PIECES OF VERMONT

Owned & operated by
RES eCom, Inc.
PO Box 578
Jacksonville, VT 05342
800-507-7721
About Us   Contact Us shim

   

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Privacy & Security Statement for
PiecesOfVermont.com - Last Updated 11/25/07


Your Email Address & Personal Information

We at RES eCom, Inc., developer of PiecesOfVermont.com, believe that you have the right to know how your personal information may be used or disclosed. You take your privacy seriously, and we respect your concerns. We do not rent, sell, or otherwise distribute your personal information to any other businesses not directly associated with drop-shipping orders for PiecesOfVermont.com.

Newsletter Distribution

PiecesOfVermont.com uses Constant Contact to send or "publish" our periodic eNewsletter to OPT-IN recipients. Constant Contact has a strict Anti-Spam Policy which we are required to adhere to. Each email sent out contains our "snail mail" or US Postal address, as well as REMOVE links. The Constant Contact system is CAN-SPAM compliant.

Removal From Lists

If you wish to REMOVE your email address from our Lists, you may do so at any time. Simply use the REMOVE box below, or contact us via phone at 800-507-7721.

Unsubscribe (enter your email address):

Your Credit Card Information is Secure with Us

Currently we accept Visa, MasterCard and Discover.

We utilize a "secure server" (computer) for all our credit card transactions, and all your personal information will be encrypted prior to being transmitted over the Internet. The computers on which PiecesOfVermont.com are hosted, are protected with a valid THAWTE SECURITY CERTIFICATE, to insure that your credit card is being processed using a secure server.

It is important to know that only upon checkout, when vital information is being submitted, do most web-sites enter into a "secure" URL area. You will notice this because the http://... will change to https://... The "s" means that the webpage is secure. It is not necessary to secure all pages in a website, and that is why the "checkout" is the area that is secured.

Also, we do NOT store your credit card information on our computers, but rather rely on a credit card authorization company and the credit card companies themselves to permit re-billing and refunding against the original transaction. In addition, we do NOT perform any wireless credit card processing.

It is highly unlikely, but if the unthinkable should occur, we'll refund any unauthorized use of your credit card up to $50. Most issuing banks will refund unauthorized purchases over $50 (notify them immediately!), so between the three of us, and the Fair Credit Billing Act, you won't lose a penny.

Orders Placed Online

When you order products online from PiecesOfVermont.com we will collect your product order along with your billing and shipping information. We use this information to fulfill your order and bill you for your purchase, and also to analyze our product sales so that we can better meet your needs.

Your SHIP TO and BILL TO information is also sent via email to our suppliers in Vermont who in turn drop-ship your order from various Vermont locations directly to you. Information sent to our suppliers does not include your credit card information. Your credit card information remains encrypted and safe on secure servers.

Our suppliers are not authorized to exchange your Information with any third-parties outside of the PiecesOfVermont.com "supplier drop-shipping" relationship. However, our suppliers may use your phone and email Information to correspond with you concerning your order, but we encourage our suppliers to keep such correspondences to a minimum.

Lastly, any order processing information, such as SHIP TO and BILL TO information, is stored offline.

Contact Us & Order Status Pages

Our Contact Us and Order Status pages collect information that will help us determine how to answer your inquiry or track your order, but your information is not permanently saved or used for any additional purposes. The information you provide is simply used to contact you for the purposes of answering your inquiry or providing the status of your order. The information you provide is not rented, sold, or shared with any businesses not directly associated with drop-shipping orders for PiecesOfVermont.com.
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PIECES OF VERMONT, PIECESOFVERMONT.COM, and the Puzzle Piece/Maple Leaf Logos are service marks of RES eCom, Inc.
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