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Order Status
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Shipping
Our goal is to get your order to you as quickly and economically as possible. Items are In-stock unless otherwise noted on the product page and
normally ship within a day or two of when an order is placed.
Delivery Methods:
PiecesOfVermont.com (POVT) currently has 4 Retail Merchants
that drop-ship orders directly from various locations in Vermont. Because we have a few
businesses using our system, it is understandable that preferred individual
delivery methods vary. Therefore, your order may be delivered via
FedEx,
UPS, or the
United States Postal Service (USPS),
depending on the products you ordered and the
Merchant who is drop-shipping them to you. The delivery service
(FedEx, UPS, or USPS) chosen to deliver your order will be the most reliable for your
delivery ZONE/region, based on our shipping history.
In addition, since we may be drop-shipping parts of your order from different locations
in Vermont, your order may arrive in more than one package and not all at the same time.
Rest assured though, unless we contact you, your complete order is on the way and will
arrive shortly.
Email Order Confirmations
When you place an online order with us you will receive two emails. The first will
contain your order information and the second will be a credit card billing
notification.
Should you fail to receive one or both of these emails, don't be alarmed.
Chances are there was a typographical error in the email address you provided
during checkout (it happens quite frequently) or the emails were blocked by
your SPAM protection settings (because they didn't recognize our email address).
However, if you saw the "Invoice #XXXXX" and "Save this for your records" message on your screen after
checkout, then we've received your order and it will be shipped as quickly as
possible from a Vermont location.
Checking Order Status
If you're concerned about the status of your order, please send us an email by
completing the form below. Someone from our customer service department will
respond to you as quickly as possible.
Please keep in mind that our company is made up of small, family-owned businesses
with limited staff. We really appreciate it when you give us a day or
two to pack and ship your order before contacting us concerning order status. Thanks!
We respect your privacy. Your personal information will be kept
confidential. We do NOT rent, sell,or otherwise distribute your personal information
outside of businesses directly associated with drop-shipping orders for PiecesOfVermont.com.
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